Remote Assistance

Document Management Made Simple

Scan and file your documents to the cloud at the press of a button!

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SCAN & FILE

Why Filestar?

Filestar is our cloud-based document management service, ideal for scanning and archiving your paper documents. A few reasons why it’s great for you…

Less paper

Paper takes space. Space costs money. Paper takes time (to file and find). Time costs money. Less paper = Money saved! Filestar makes it very easy for you to transfer your paper files to a digital archive. In doing so, it makes your files more accessible in a secure way and makes your paper based processes more efficient.

Cloud based

Our cloud servers take away all of the hassle and costs of managing your own servers and storage. All you need is a web browser.

Compliance

With secure access, comprehensive auditing and flexible retention policies, Filestar ticks all the boxes when it comes to meeting your document compliance requirements.

FILESTAR

STANDOUT FEATURES

Works with any scanner or MFD

If your scanner or multi-function device can save to a Windows folder then it will work with filestar.

Paper scans converted to searchable PDF

Paper scans are automatically converted to searchable PDF using OCR (optical character recognition).

Simple, intuitive web browser interface

All you need is a modern web browser to search, file and view documents.

Automatic document filing and naming

‘Auto-File’ and ‘Auto-Name’ feature takes away the hassle of deciding where a document should be filed and what it should be called.

Customisable Index Fields

Custom index fields left you capture document specific data that can be very useful for filing and searching.

Flexible Access Control

Access rules allows you to control what actions your users can perform. For example, you may want to allow only a subset of your users to be able to search for and view ‘Accounts’ documents.

How Filestar Works

With Filestar you can simply scan straight from your device and the documents will be sent to our cloud servers and filed for you without any further intervention (many document imaging systems still require you to have a scan station, a QC station, an indexing station and a document management system for it all to work with!). So, how does filestar work?

1. Filestar cloud connect app

Filestar cloud connect app

This small app is installed on a single PC or server within your organisation. It runs quitely in the background and its responsibilty is to upload the scans from your copier or scanner.

2. Scan from your copier or scanner

Scan from your copier or scanner

Many scanners and copiers allow you to create scan profiles so that you can do 'one-touch' scanning directly from the device. With the profiles set up you don't need to keep selecting settings or changing them everytime you want to scan something. Use a profile to perform a scan. The scanner now hands the file to the Filestar app. At this point you are done! You have filed your document with no more effort than a finger press.

3. Paper gets turned to PDF

Paper gets turned to PDF

When the Filestar app detects a new file from the scanner, it starts processing it automatically (no user intervention required - this is all happening in the background!). Filestar can be configured with rules to tell it how to handle incoming scans - for example, you may want to split the scans into separate documents whenever it detects a special barcode, or you may want it to file documents differently depending on which scanner profile was used.

4. Send to the Cloud

Send to the Cloud

With processing complete your document is sent securely to our cloud servers, automatically named (if that is what you want) and filed. If for any reason your internet connection is lost, your scanned document is kept locally on your PC and the filestar app will upload it when the connection is restored. (For peace of mind, the Filestar app can be instructed to keep the original copy of your scanned document on your server or storage device, indefinitely or for a set period - e.g. 100 days.)

5. Search and view from your browser

Search and view from your browser

Your document is now available for you and your users to browse, search and view (provided they have permission to do so) using your internet browser.

6. Document life cycle

Document life cycle

Filestar's access control features ensure that only authorised users have access to search, edit and view documents. The built-in audit trail records document access and filing changes. The rentention policy feature can be used to flag documents that need to be destroyed inline with your compliance requirements.